At Kidston Helm Ross LLP ("KHR," "we," "our," or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable privacy laws, including the Personal Information Protection Act (British Columbia) and the Personal Information Protection and Electronic Documents Act (Canada).

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1. Scope

This Privacy Policy applies to all personal information collected, used, and disclosed by KHR in the course of providing legal services and operating our website. It does not apply to business contact information used for business purposes or information protected by solicitor-client privilege.

 

2. What Is Personal Information?

Personal information refers to information about an identifiable individual but does not include business contact details such as name, title, business address, or telephone number.

 

3. Collection of Personal Information

We collect personal information in various ways, including but not limited to:

• When you retain our legal services

• When you contact us via email, phone, or our website

• When you apply for employment at KHR

• When you attend our events or subscribe to our publications

 

The types of personal information we may collect include:

• Contact details (name, address, phone number, email)

• Identification documents and verification details

• Financial and billing information

• Details related to your legal matters

 

4. Use of Personal Information

KHR uses personal information for the following purposes:

• Providing legal advice and services

• Managing client relationships and communications

• Processing payments and issuing invoices

• Complying with legal and regulatory requirements

• Sending legal updates, firm news, and event invitations

• Evaluating employment applications

 

5. Disclosure of Personal Information

KHR does not disclose personal information without consent, except where required or permitted by law. We may share personal information in the following circumstances:

• With third-party service providers assisting in legal matters

• To comply with court orders, regulatory requirements, or legal obligations

• To collect fees or enforce legal rights

 

When we engage third-party service providers, we ensure they adhere to strict confidentiality obligations.

 

6. Consent and Withdrawal

By providing personal information to KHR, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw consent at any time, subject to legal and contractual restrictions, by contacting us. Withdrawal of consent may affect our ability to provide legal services.

 

7. Safeguards and Data Security

KHR employs security measures to protect personal information from loss, theft, unauthorized access, and misuse. These safeguards include:

• Secure physical premises

• Encrypted electronic records

• Password-protected systems and restricted access

 

While we take reasonable steps to protect your information, no transmission over the internet is completely secure. We encourage clients to use caution when transmitting sensitive information electronically.

 

8. Access and Accuracy of Personal Information

You have the right to request access to your personal information and to correct any inaccuracies. To make a request, please contact us at the details provided below. We may require verification of your identity before granting access.

 

9. Website and Cookies

Our website may use cookies and tracking technologies to enhance user experience. We do not collect personally identifiable information through cookies. You may disable cookies in your browser settings; however, doing so may impact website functionality.

 

10. Changes to This Privacy Policy

KHR may update this Privacy Policy from time to time. Changes will be posted on our website, and we encourage you to review the policy periodically.

 

11. Contact Us

For inquiries about this Privacy Policy, requests to access or update personal information, or concerns regarding privacy practices, please contact:

 

Kidston Helm Ross LLP

Attn: Privacy Officer

3005 30 St #200, Vernon, BC V1T 9J5

info@kidston.ca

250-545-0711

 

If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada for further assistance.

 

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Effective Date: 

This Privacy Policy was last updated on March 12, 2025.